Refund Policy

Dove Academy strives to provide high-quality educational services. However, we understand that technical issues may sometimes arise.

Refund Eligibility:

Refunds will only be considered for unresolved technical issues that significantly impact your ability to access or complete a course.

Refund Process:

To request a refund, please contact our support team within 24 hours of the occurrence of the technical issue.

Please provide the following information:

• Your full name
• Your order number or proof of purchase
• A detailed description of the technical issue
• Any supporting documentation, such as screenshots or error messages

Refund Limitations:

• No Refunds for Course Content: Refunds will not be issued based on personal preferences.
• Refund Processing Time: Please allow 20 business days for your refund request to be processed.

Please note that this refund policy is subject to change at any time. We encourage you to review our current policy before making a purchase.